- Enabling IT to support the board. A host of technology tools are available to allow for greater board and committee effectiveness-fostering more frequent communication, allowing for ease of sharing documents and materials, and providing reports or analytics that can help boards gain insight into the organization's risk management process.
- Taking a risk-intelligent approach to IT oversight. Most boards understand that there are risks associated with IT, but few appreciate the full spectrum of these risks. Board members need to assure themselves that they are not missing critical areas of oversight, that they are providing oversight at the appropriate level, and that management has workable plans in place to deal with various risk scenarios.
- Aligning IT strategy to business strategies. Directors need to be involved in IT strategy at two levels: understanding the role that technology plays in enhancing the organization's ability to achieve its strategic objectives, as well as developing the IT strategy.
- Ensuring major IT projects deliver on their investment. Boards need appropriate information to understand the financial, operational, risk, and reputational effects of an IT project on the organization.
- Administering IT education. When a director's knowledge of IT increases, their comfort with using IT increases. This direct relationship is aided by providing education to the boardroom on a recurring basis.
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