jueves, 25 de noviembre de 2010

Free IT and Asset Management Software

GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers...). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.

The principal functionalities of the application are :
1) the precise inventory of all the technical resources. All their characteristics will be stored in a database.
2) management and the history of the maintenance actions and the bound procedures. This application is dynamic and is directly connected to the users who can post requests to the technicians. An interface thus authorizes the latter with if required preventing the service of maintenance and indexing a problem encountered with one of the technical resources to which they have access.

Features list of GLPI
- Multi-entities management (multi-park, multi-structure)
- Multi-users management
- Multiple Authentication System (local, LDAP, AD, Pop/Imap, CAS, x509...) and multiple servers
- Multilingual management (22 languages available )
- Permissions and profiles system
- Cache and Pagination system
- Complex search module
- Bookmark search system
- Configurability of display fields in lists
- Export System in PDF, CSV and SLK (spreadsheet)
- Saving/restoration module of the database to the SQL format
- Exportation of the database to the XML format
- Configurable dropdowns
- Dictionary
- System of notifications on events (consumable stock, expiry of contracts and licenses), customizable and by entity
- Customizable cron tasks
- Updates check system
- UTF8 interface
- HTML 4.01 compatibility
- Import data of the inventory from one or several OCS Inventory NG servers
- Inventory of the computers fleet with management of its components, disk space and TCO management
- Inventory of the monitors with management of the connections to the computers
- Inventory of the network hardware fleet with management of the connections to the devices (IP, Mac addresses, VLANs...).
- Inventory of printers fleet with management of connections to the computers and management of consumable associated and consumption and the thresholds of alarm.
- Inventory of the external devices (scanners, graphical tables...) with management of the connections to the computers - Inventory of the telephones fleet with management of connections to the computers
- Inventory if the software fleet with license and expiration dates management
- Assignment of the hardware by geographic area (room, floor...)
- Typing models management to make the insertion of equal configurations easier
- Commercial and financial Information management (purchase, guarantee and extension, damping)
- Filing of the materials left the inventory
- Management of the status of the hardwares
- Management of the various states for the materials (in repair...) - Management of generic peripherals and monitors being able to be associated several computers
- Management of external bonds towards other applications
- History of the modifications on the elements of the inventory
- Management of the tracking requests for all the types of material of the inventory
- Tracking requests opened using web interface or email
- Business rules when opening tickets (customizable by entity)
Final user
- Final user frontend for intervention demand
- Mail tracking of the intervention demand feature
- Interventions history consultation
- Possibility of adding comments at the request of intervention using web interface or email
- Approval of the solution
- Interventions demands priority management
- Tracking of interventions demands
- Mail tracking of interventions
- Request validation
- Assignment of interventions demands
- Opening/Closing/Re-opening of interventions
- Assignment of a real time of interventions
- History of done interventions
- Displaying of the interventions to do by a technician
- Displaying of the history of the interventions for a given hardware
- Posting of the interventions to be realized by technician
- Posting of the history of the interventions for a given material
- Management of planning of intervention
- Define the solution
Statistics reports by month, year, total in PNG, SVG or CSV.
- Global
- By technician or enterprise
- By hardware, location or type
- By user
- By category
- By priority
- Management of enterprises (manufacturers, suppliers, conveyors, people receiving benefits...) and associated contacts
- Management of the contracts (loan, hiring, leasing, insurance, maintenance and service)
- Management of the documents related to the elements of inventories, contracts...
- Management of the types of authorized documents
- Budget management
- Management of the reservations for the material in affected inventory with the park of loan
- User interface (calendar) for reservation
Knowledge Database
- Management of a basic system of knowledge hierarchical
- Management of a public FAQ
Reports generation about the devices
- By device-type
- By associated contract
- By commercial informations
Network Reports

GLPI use the following technologies :
- MYSQL for the database
- HTML for the WEB pages
- CSS for style sheets
- XML for report generation

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