In support of Data Privacy, the OTA guide addresses emerging security and privacy threats, providing prescriptive guidance and questions every executive must ask
Seattle, Washington – January 25, 2011 – The Online Trust 
 Alliance (OTA) today announced the release of the 2011 Data Breach Incident 
 Readiness Guide, a comprehensive guide outlining key questions and 
 recommendations to help businesses in breach prevention and incident 
 management. In the wake of increasing levels of data breaches, accidental 
 data losses and incidents of users’ privacy being compromised, OTA has 
 expanded its annual report to address the emerging security and privacy 
 threats impacting businesses throughout the world.  
With the White House, members of Congress, Commerce 
 Department and the FTC calling for greater privacy controls and breach 
 notifications, the OTA guide represents a significant self-regulatory effort 
 to enhance data stewardship and consumer trust and ultimately the long-term 
 vitality of commerce. 
Washington State Attorney General Rob McKenna says: “We 
 live in a digital world where organizations must defend against data 
 breaches and be prepared to quickly mitigate additional harm should personal 
 information be compromised. We encourage businesses and agencies to consider 
 the resources provided by the Online Trust Alliance and other organizations 
 as they develop their own plans to protect sensitive data.”   
“In the past 5 years, over 525 million records containing 
 sensitive personal information have been compromised, significantly 
 undermining the foundation of consumer trust,” said Craig Spiezle, Executive 
 Director and President of the Online Trust Alliance.  “With the onslaught of 
 criminal and deceptive business activities, we are calling on business 
 leaders to develop a readiness plan.  Those failing to act may be faced with 
 increased public scrutiny, regulatory pressures and a tarnished brand 
 reputation.” 
According to the OTA’s 2011 Data Breach Incident 
 Readiness Guide, the true test for organizations and businesses should be 
 the ability to answer key questions such as: 
- 
  Do you know what sensitive information is maintained by your company, where it is stored and how it is kept secure?
- 
  Do you have an incident response team in place ready to respond 24/7?
- 
  Are management teams aware of security, privacy and regulatory requirements related specifically to your business?
- 
  Have you completed an audit of all data collection activities, including cloud services, mobile devices and outsourced services?
- 
  Are you prepared to communicate to customers, partners and stockholders in the event of a breach or data loss incident?
2010 Highlights In 2010, over 400 
 incidents were reported impacting over 26 million records for a cost to U.S. 
 businesses of over $5.3 billion dollars.  Of these, 98% were a result of a 
 server exploit; yet on analysis, 90% were avoidable if the recommendations 
 outlined in the OTA report were in place.  OTA research and industry survey 
 indicates the data reported is just the tip of the iceberg as a great 
 majority of breaches continue to occur undetected or unreported.  While OTA 
 encourages self-regulation and reporting, the trends outlined in the report 
 suggest the need for broader transparency and self-reporting requirements.   
PRESS RELEASE (PDF 
 183 KB)                       
 2011 Report  (PDF KB)               
 
 
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